Politique de confidentialité
This Privacy Policy describes how YLZS LIMITED, operating under the brands Audilis and The Wellness Review (hereinafter "we", "us", "our"), collects, uses, and shares your personal information when you visit or make a purchase on tryaudilis.com (hereinafter the "Site").
1. Data Controller
Company: YLZS LIMITED (operating under the brand Audilis / The Wellness Review) Business Registration Number: 80311211-000-04-26-4 Registered Address: Flat 5, 4/F, Won Hing Building, 74-78 Stanley Street, Central, Hong Kong Email: contact@tryaudilis.com
2. Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser information, IP address, time zone, and some of the cookies installed on your device.
When you make or attempt to make a purchase, we collect certain information from you, including your name, billing and shipping address, email address, phone number, and payment information (processed securely by our payment providers).
We refer to this information as "Order Information."
We also collect data you provide directly, including when you create a customer account, submit a contact request, or sign up for our newsletter.
3. How We Use Your Information
We use the Order Information we collect to:
- Process and fulfill your orders (including sending order confirmations, invoices, and shipping tracking information).
- Communicate with you about your order.
- Screen orders for potential fraud.
- Provide you with information or advertising relating to our products or services, in accordance with the preferences you have shared with us.
We use device information to detect potential fraud, improve and optimize our Site, and analyze the performance of our marketing campaigns.
4. Legal Basis for Processing
Where applicable under relevant data protection laws, we process your personal data on the following legal bases:
- Contract performance: processing your orders and managing the customer relationship.
- Legitimate interest: fraud prevention and service improvement.
- Consent: sending marketing communications (you may withdraw your consent at any time).
- Legal obligation: retention of accounting and tax records.
5. Sharing Your Personal Information
We share your personal information with the following third parties to help us use it in accordance with the purposes described above:
- Shopify Inc.: our e-commerce platform hosting our online store. You can review their privacy policy at shopify.com/legal/privacy.
- Payment providers (Airwallex, Stripe, PayPal, etc.): for secure payment processing.
- Shipping and logistics providers: for order fulfillment and delivery.
- Marketing tools (Meta Ads, Google Analytics, etc.): to measure the effectiveness of our advertising campaigns, subject to your cookie preferences.
We do not sell, rent, or share your personal data with third parties for commercial purposes.
6. Cookies
We use cookies to maintain your session (for example, to remember your cart), to analyze traffic on our Site, and to serve relevant advertisements. You can control the use of cookies through your browser settings or via our cookie consent banner.
7. Data Retention
Your personal data is retained for as long as necessary for the purposes for which it was collected, and at minimum:
- Order data: 7 years (accounting and tax obligations)
- Customer account data: until account deletion + 3 years
- Marketing data: until withdrawal of consent
8. California Privacy Rights (CCPA)
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information.
We do not sell your personal information to third parties.
To exercise your California privacy rights, please contact us at contact@tryaudilis.com.
9. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right of access: obtain a copy of your personal data.
- Right of rectification: correct inaccurate or incomplete data.
- Right to erasure: request deletion of your data.
- Right to data portability: receive your data in a structured, machine-readable format.
- Right to object: object to the processing of your data for marketing purposes.
- Right to restriction: request temporary suspension of processing.
To exercise these rights, contact us at contact@tryaudilis.com. We will respond within 30 days.
10. International Data Transfers
YLZS LIMITED is established in Hong Kong. Your personal data may therefore be transferred outside of your country of residence. Some of our service providers (including Shopify, Meta, Google) may also process your data outside of your country.
These transfers are carried out with appropriate safeguards in place, including standard contractual clauses and other legally recognized transfer mechanisms where applicable.
11. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our payment providers are PCI-DSS compliant.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page regularly.
13. Governing Law
This Privacy Policy is governed by the laws of Hong Kong (Hong Kong Special Administrative Region of the People's Republic of China), without prejudice to any mandatory data protection provisions applicable in your jurisdiction, including the California Consumer Privacy Act (CCPA) where applicable.
14. Contact
For any questions regarding your personal data:
Email: contact@tryaudilis.com Company: YLZS LIMITED (operating under the brand Audilis / The Wellness Review) Business Registration Number: 80311211-000-04-26-4 Registered Address: Flat 5, 4/F, Won Hing Building, 74-78 Stanley Street, Central, Hong Kong